❯ PLEX HELP

SUPPORT REPORT

Having trouble with Plex?

Tell us what happened and send your report directly to support via Telegram.

⚡ Faster troubleshooting🔒 Private Telegram delivery✓ No website database

Complete the required fields to send your report

@Your Telegram username *

We need your username so we can contact you about the issue.

Must start with @ and contain 5–32 letters, numbers or underscores.

1What's not playing? *

2What device are you using? *

3What have you tried so far? *

Select as many as apply.

4Is your Plex app up to date? *

5Have you changed any Plex settings? *

6What happens when you press play? *

Select all that apply.

7Getting an error message? *

JPG, PNG or WebP only. You can also upload a photo of Audio Passthrough settings.

8Audio Passthrough setting *

⚙️ In Plex: Settings → Advanced → Audio Passthrough

Additional notes (optional)